.call-conversation{overscroll-behavior:contain;scrollbar-gutter:stable;background:#f7f9fc;border:1px solid #e3eaf3;border-radius:16px;flex-direction:column;gap:18px;min-width:0;max-height:480px;margin:12px 0;padding:18px;display:flex;overflow:auto}.call-conversation:focus-visible{outline-offset:3px;outline:2px solid #397bea}.call-conversation-message{flex-direction:column;align-self:flex-start;align-items:flex-start;min-width:0;max-width:86%;display:flex}.call-conversation-message.customer{align-self:flex-end;align-items:flex-end}.call-conversation-meta{color:#64748b;flex-wrap:wrap;align-items:center;gap:6px;margin-bottom:7px;font-size:11px;line-height:1.5;display:flex}.call-conversation-meta strong{overflow-wrap:anywhere;font-weight:500}.call-conversation-message.customer .call-conversation-meta{justify-content:flex-end}.call-conversation-avatar{color:#2864c2;background:#dce9ff;border-radius:7px;flex-shrink:0;place-items:center;width:22px;height:22px;font-size:10px;font-weight:600;display:grid}.customer .call-conversation-avatar{color:#52647e;background:#e3e8f0}.human .call-conversation-avatar{color:#26745a;background:#d9f0e5}.call-conversation-meta time,.call-conversation-event time{color:#73839a;font-variant-numeric:tabular-nums;font-size:10px}.call-conversation-bubble{color:#243c60;white-space:pre-wrap;overflow-wrap:anywhere;background:linear-gradient(115deg,#e9f2ff,#e2ecfd);border:1px solid #d6e5fc;border-radius:4px 15px 15px;max-width:100%;padding:12px 14px;font-size:14px;line-height:1.8}.customer .call-conversation-bubble{color:#334155;background:#fff;border-color:#e0e6ef;border-radius:15px 4px 15px 15px}.human .call-conversation-bubble{color:#285743;background:#e9f6ef;border-color:#cfe8dd}.call-conversation-status{color:#64748b;margin-top:5px;font-size:10px}.call-conversation-event{color:#64748b;text-align:center;align-items:center;gap:10px;font-size:11px;line-height:1.7;display:flex}.call-conversation-event:before,.call-conversation-event:after{content:"";background:#dce4ef;flex:1;height:1px}.call-conversation-event span{overflow-wrap:anywhere;white-space:pre-wrap;max-width:85%}.call-conversation-event time{margin-left:8px}@media (width<=600px){.call-conversation{gap:16px;padding:12px}.call-conversation-message{max-width:90%}.call-conversation-bubble{padding:10px 12px}}